![]() If you're still experiencing issues even after this fix, you may consider factory resetting your Xbox console. Your titles will have to sync their data from the cloud before you'll be able to play. Once everything is online again, attempt to play your digital games. After you confirm your choice, your Xbox will restart.The next time you open your games, they will automatically sync all the save data from the cloud. Note: This will delete all save data for games on your console, but will not delete data stored in the cloud. After you select the "Clear local saved games" option, you'll need to confirm your choice by selecting the "Yes" button.On the "Storage devices" page, select the "Clear local saved games" option in the upper left-hand corner.In the "System" tab of Settings, navigate to and open the "Storage devices" page.In the Settings app, navigate to the "System" tab.On your Xbox, navigate to the Settings app.Fully restart your home internet by unplugging your router, counting 10 seconds, and plugging it back in.If you're still having problems with the Xbox Network, even after the outage was mitigated, following the below steps: Fortunately, there appears to be a manual fix that resolves any lingering problems. For many, this was the end of the issue, but some users are continuing to report issues with launching and playing their digital games. CT, over eleven hours after the outage was initially reported, the Xbox team finally declared that the Xbox Network is running like normal. ET - The Xbox Network is back, and a fix has been found Some players are able to play games like normal at this point, but many more are still affected by this long-running Xbox Network outage. Xbox Support has listed the latter issue with "We're close to resolving the issue" for several hours, now, with no significant improvement. Over seven hours after Xbox Network was first reported as experiencing issues, players are still encountering problems starting or maintaining Xbox Cloud Gaming sessions, launching or playing digital games, and more. ET - Xbox Network still down over seven hours later We'll continue to monitor the situation and update this space. Unfortunately, other issues preventing Xbox Cloud Gaming sessions or digital games from launching are still plaguing players, and the Xbox team is continuing to investigate them. The Xbox team has reported that Xbox Network issues preventing players from making purchases in the Microsoft Store should be resolved. ET - Issues with the Microsoft Store should be resolved, but other problems remain ![]() We'll continue to monitor the situation, and update this space as we hear more. Hopefully, the Xbox Network outage won't last long, and players will quickly be able to return to their favorite Xbox games without any issues. If you're able to launch a game, it should function like normal, including cloud saves, Achievements, and more. At least for now, the Xbox Network outage isn't affecting anything related to Xbox Accounts, multiplayer gaming, social features, or other connected services and features. There appears to be little players can do to avoid these issues, aside from resorting to playing games from physical discs (if that's an option for you) or, potentially, disconnecting from the internet and playing offline. The inability to launch and play many digital games, especially those included as part of a subscription like Xbox Game Pass.The inability to launch Xbox Cloud Gaming sessions, regardless of your device. ![]()
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